Social Transformation™
Kerrygold

What if we told you a Kerrygold-branded coffee table went viral, people got Kerrygold tattoos inked on their skin, and that membership of The Butter Club was the hottest ticket in town?

Well... let’s go back to the beginning to find out how we made it happen...

If you had looked at Kerrygold’s social media presence, you would have seen a feed that was overly reliant on recipes, perfectly curated dishes, and anonymous pans and hands.

The same strategy was replicated across the butter category. Lightly branded food content that mimicked the norms of the saturated world of Instagram food content. Kerrygold was swimming in a sea of same. The only flavour available was vanilla.

No one was standing out. No one was winning on social.

Getting Started

Through research and social listening, we discovered that Kerrygold had an untapped secret weapon: a cult-like love for its butter.

Chefs, celebrities, and consumers alike were crazy for their all-natural, grass-fed butter and cheese. However, this fanatic love was more 'if-you-know-you-know' than ‘worst-kept-secret’.

Our objective was to change this.

With a business goal to double household penetration in the UK, US, Ireland, and Germany, we knew social could help unlock growth by expanding Kerrygold’s brand equity.

We saw an opportunity to transform Kerrygold from cult status to cultural icon.

Impact

The new strategy delivered better than expected performance.

The expansion of fandom from a core group in the if-you-know-you-know to a much broader community of people expressing their love for Kerrygold has propelled us toward our goal of creating a cultural icon.

We're nurturing a vibrant and engaged community through conversational creativity and humour, driving participation that's building affinity, sparking advocacy and building the brand’s status.

Here’s what the data is telling us...

We’re securing the attention of new audiences - we saw a x7 fold year-on-year increase in organic reachon social.

The reimagined recipe content is more popular than ever - we’ve seen a 120% increase in the number of times people have hit save on a recipe, despite the fact we’re purposefully publishing less recipe content.

More people than ever are joining the community - we’ve seen x3 fold increase in social following across all markets and channels. And a 12% lift in overall mentions on social handles.

We’re seeing the link between social and sales - through a 78% lift in the volume of Kerrygold mentions that display purchase intent or product desire, and we’ve had a surge of people DM’ing Kerrygold social to ask where they can purchase, or requesting the brand to be stocked in their local shop.

And the butter on the toast - Kantar reported a DOUBLING of unaided brand awareness among a younger cohort - firmly driven by social.

x2
unaided brand awareness
x7
fold increase in organic social reach
78%
increase in intent to purchase

Digital Impact Awards

🥇 Best Viral Campaign
🥈 Best Community Development
🥈 Best Use of Digital from the Food and Beverage Sector

BIMA Awards

🥇 Best in Consumer
🥉 Most Innovative Use of Social

The Drum Awards

🥉 Best in Social: CPG & Food and Beverage