IBM: a social business case study
I’m often asked for case studies of great social businesses, and I must admit that it can be a hard task. Many brands are doing elements of social business well – BestBuy’s customer service, say, or Deloitte’s social recruitment – but very few yet are demonstrating a thoroughgoing commitment to being social from the inside [...]
Molly Flatt, July 29th, 2011
Posted in B2B, Case Studies, social business / One comment









